Please proceed to updating the latest firmware manually or using the Sansa Firmware Updater if you're troubleshooting a Sansa e200 player with a "Load image failed" error. Recovery mode is usually done as part of a troubleshooting step in updating the fimware on a Sansa player. On your Sansa player, press and hold the REC button while connecting it to the PC.ĥ. Release the REC button when a 16MB-FORMAT drive partition appears under My Computer. Note: The Sansa media converter and Sansa Firmware updater are available for Windows operating systems only. On your Sansa player, press and hold the Power/Menu button for 15 seconds to turn the device completely off.Ģ. Slide the Hold switch so the orange portion shows.Ĥ. The Sansa Media Converter application is available via the Sansa Firmware Updater, an application designed to deliver the latest software support, Users Manuals, and product firmware right to your desktop. On your Sansa View, press and hold the Home button while connecting it to the PCĥ. Release the HOME button when a 16MB-FORMAT drive partition appears under My Computer.ġ. On your Sansa View, slide the Power switch UP and hold for 20 seconds to turn the device completely off.Ģ. Slide the Power switch DOWN so the orange portion shows to put the player on Hold.Ĥ.
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